Refund and Return Policy

For the booking we can not take more than 50% ( you can pay the rest two weeks before arrival or upon arrival)

If you book with us the booking can stay valid for 24 months from the booking date incase of changing the flight etc as the credit note.

For the matter of refund 60% refund within 90 days from cancelation date (45 days before arrival applied)

Disputes​

If you have any cause of complaints while traveling, you must immediately bring it to the attention of the company’s management on email hekimasafaris@gmail.com

But we strong recommend you can reach us via WhatsApp +48 793 239 083

Or

Normal Call

+255 7420 17718

+255 714 290 638